Privacy Policy

 

Privacy Policy

Thank you for visiting ZappyCards! This Privacy Policy outlines how we collect, use, disclose, and protect the information obtained from our customers and visitors on our website (www.zappycards.com) and any related services. By using our services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information
We may collect the following personal information from you:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information
- Any other information you voluntarily provide to us

1.2 Usage Information
We automatically collect certain information about your interactions with our website, such as:
- IP address
- Device information (e.g., browser type, operating system)
- Pages you visit on our website
- Time and date of your visit
- Referring website or source

2. How We Use Your Information

2.1 Personal Information
We use the personal information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding your orders, inquiries, or support requests
- To send you marketing and promotional materials (only if you have opted in to receive them)
- To improve our products and services
- To comply with legal obligations

2.2 Usage Information
We use usage information to analyze trends, administer our website, track user movements, and gather demographic information for internal purposes. This helps us understand how our website is being used and how we can improve it.

3. Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about your browsing activities. These technologies help us improve our services and customize your experience on our website. You can manage your cookie preferences through your browser settings.

4. SMS Policies

4.1 Consent
By providing your mobile phone number to us, you consent to receive transactional and promotional SMS messages from ZappyCards related to your orders, account, and updates about our products and services. You can opt-out of receiving promotional SMS messages at any time by replying STOP to any message or by contacting us using the information provided below.

4.2 Message Frequency
We aim to provide you with relevant and timely information through SMS messages. However, message frequency may vary depending on your interaction with our services.

4.3 Data and Messaging Rates
Standard messaging rates or data charges may apply when you receive SMS messages from us. Please check with your mobile carrier for details.

4.4 No Sharing of SMS Data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not sell, rent, or disclose your mobile phone number, SMS opt-in data, or consent information to anyone for their own marketing use. Information sharing with subcontractors in support services — such as our SMS delivery provider — is permitted solely to deliver the messages you have requested.

4.5 Help
For help at any time, reply HELP to any ZappyCards message or contact us at support@zappycards.com or +1 (888) 421-2462.

5. Disclosure of Your Information

We may share your information with third parties in the following circumstances:
- With service providers who assist us in operating our website and providing our services.
- To comply with legal obligations or respond to lawful requests.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred to the new entity.

SMS data exception: Mobile phone numbers, SMS opt-in consent, and related SMS data are explicitly excluded from the categories above and will not be shared with any third parties or affiliates for marketing or promotional purposes. This exclusion applies even in the event of a business transaction.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

7. Your Rights and Choices

You have certain rights and choices regarding the personal information we collect about you, including the right to access, update, and delete your information. If you wish to exercise these rights or have any questions about your information, please contact us using the information below.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will always be available on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ZappyCards
Email: support@zappycards.com
Phone: +1 (888) 421-2462

Thank you for choosing ZappyCards!