Privacy Policy

Thank you for visiting Zappycards! This Privacy Policy outlines how we collect, use, disclose, and protect the information obtained from our customers and visitors on our website ( and any related services. By using our services, you agree to the terms described in this Privacy Policy.

  1. Information We Collect

1.1 Personal Information We may collect the following personal information from you:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information
  • Any other information you voluntarily provide to us

1.2 Usage Information We automatically collect certain information about your interactions with our website, such as:

  • IP address
  • Device information (e.g., browser type, operating system)
  • Pages you visit on our website
  • Time and date of your visit
  • Referring website or source
  1. How We Use Your Information

2.1 Personal Information We use the personal information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you regarding your orders, inquiries, or support requests
  • To send you marketing and promotional materials (only if you have opted in to receive them)
  • To improve our products and services
  • To comply with legal obligations

2.2 Usage Information We use usage information to analyze trends, administer our website, track user movements, and gather demographic information for internal purposes. This helps us understand how our website is being used and how we can improve it.

  1. Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about your browsing activities. These technologies help us improve our services and customize your experience on our website. You can manage your cookie preferences through your browser settings.

  1. SMS Policies

4.1 Consent By providing your mobile phone number to us, you consent to receive transactional and promotional SMS messages related to your orders, account, and updates about our products and services. You can opt-out of receiving promotional SMS messages at any time by following the instructions in the message or contacting us using the information provided below.

4.2 Message Frequency We aim to provide you with relevant and timely information through SMS messages. However, message frequency may vary depending on your interaction with our services.

4.3 Data and Messaging Rates Standard messaging rates or data charges may apply when you receive SMS messages from us. Please check with your mobile carrier for details.

  1. Disclosure of Your Information

We may share your information with third parties in the following circumstances:

  • With service providers who assist us in operating our website and providing our services.
  • To comply with legal obligations or respond to lawful requests.
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your information may be transferred to the new entity.
  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

  1. Your Rights and Choices

You have certain rights and choices regarding the personal information we collect about you, including the right to access, update, and delete your information. If you wish to exercise these rights or have any questions about your information, please contact us using the information below.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will always be available on our website.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Zappycards Email: Phone: +1 (888) 421-2462

Thank you for choosing Zappycards!

Frequently asked questions

ZappyCard troubleshooting

Zappycard comes with this website pre-loaded on it or your website if you elected that option. To see Zappycard in action simply tap your NFC-enabled smartphone on it, the NFC chip works within 2 inches of the smartphone and is located at different spots on different phones so move your phone until you get a read. iPhones scan from the top center of the phone while Androids scan from the center backside. Both phones work best on the lock screen while the screen is awake. 

If you are not getting a read:

1: Make sure your phone is not in airplane mode.

2: Your NFC chip automatically turns on when you wake your phone using the side button, it will not scan when the screen is off. Your phone does not have to be unlocked to scan but the screen does have to be on.

  • Apple iPhone's NFC chip is permanently turned on as long as the screen is active.
  • For some Android phones, you may have to go into "settings" and turn on "NFC."

3: Look at "Compatible phones" above to see if your phone is compatible. Only since 2018 have phones been able to read NFC without a designated app. All new phones going forward are expected to have this technology installed. 

iPhone Tips

iPhone Tips - Where to scan

On an iPhone, the NFC reader is located in the very top center of the phone, right behind the front-facing camera. The tag will scan from the frontside or backside of the phone.

NFC is always on, starting with the iPhone XR and newer (2018)

The phone must be unlocked to scan, sometimes the always-on display of newer iPhones is deceiving, make sure the user unlocks phone otherwise, it will not scan.

Android Tips

Android Tips - Where to Scan

Most Androids scan from the center-backside of the phone.

NFC can be toggled on/off in settings so be sure your NFC is turned on. This will be in settings next to Bluetooth and wifi. 

NFC defaults to on. The phone must be unlocked to scan.

Can I change the link on my Zappycard? 

Yes, there is a possibility to change the link.

If you have issues please contact support for help

What is the validity period of ZappyCard?

Zappycard never expires or has a review limit!

Can Zappycards be customized with my business logo?

We do not offer any customization

How long does it take to set up Zappycards in my store?

Zappycards only take 5 minutes to setup! Once setup no work is needed after!

Can I use Zappycards to collect reviews for multiple locations of my business?

Yes! You have to individually link each card to separate locations

For More Support Visit Our Help Center